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IMPORTANT! If you’re a store owner, please make sure you have Customer accounts enabled in your Store Admin, as you have customer based locks set up with EasyLockdown app. Enable Customer Accounts
Shipping and returns
Shipping
Please allow 3-5 business days for delivery of your order.
Orders tracking
You will receive an email notification when your order leaves our warehouse. That email includes also a tracking number.
Easy returns
If you are unsatisfied of your purchase and you want to exchange or return it, you have 14 days from the shipping date to contact us by sending an email at info@knapper.com. We will determine with you the simplest return procedure. Please note all merchandise must be in its original selling conditions and unused. Shipping charges will be at our cost.
Warranty
Knapper products are guaranteed against any manufacturing defect or any malfunction occurring during use, for a reasonable period of time considering the typical usage of the product. Contact customer service for any question or to file a warranty claim.
Customer service
For any question, please contact us at info@sugisports.com or by phone at 514-527-1222.
For any question, please contact us at info@sugisports.com or by phone at 514-527-1222.
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